Business
You’re Only as Good as Your Client Thinks You Are
Nice Post by Richard over at UXmag. […] Even the most unique product will eventually be commoditized in the minds of your clients. It’s not an issue of if just of when. So why did Read more…
Business
Sam Walton’s 10 Rules for Success
These require no introduction. Rule #1 Commit to your business. Believe in it more than anything else. If you love your work, you’ll be out there every day trying to do the best you can, and pretty soon everybody around will catch the passion from you - like a fever. (more…)
Business
More Thoughts on the Designer’s Role in Business
User-Centered Design is a process in which usability engineers, designers and others participate to design a product or service. The premise being that the calculated and structured involvement of users in the process from start to finish will maximize the likelihood that the businesses goals will be met or furthered through a solution that meets the users wants and needs in a way they would expect. (more…)
Business
Schwab and Yodlee Partner: Super-Personalized Websites to Help Users Manage Financial Information
Yodlee’s technology helps users manage and track financial information pertaining to bank accounts, credit cards, stocks, mutual funds, and the like, through one Website. The new service, Schwab My Accounts, will roll out early this year Read more…
Business
Web Users Poorly Served by Financial Services Firms
Research firm C. E. Unterberg, Towbin surveyed 200 Financial Services firms and concluded that most did poorly in online Customer Service. They added that, “save the online trading companies, most financial services firms have not been compelled to improve or enhance online customer service offerings. (more…)